Shelley is the primary contact for our volunteer coordinators in the U.S. A normal day for her includes answering questions and assuaging concerns, opening mail, managing child enrollment, and contacting coordinators with sponsor inquiries. She also has the privilege of regular on-site visits with our coordinators, as well as with children enrolled in our program and their families.
As sponsorship specialist, Chuck serves as a liaison between Children Incorporated and its external stakeholders and is involved in all aspects of making the sponsorship experience rewarding and enjoyable. A few aspects of this position involves giving excellent customer service to sponsors and donors who call the headquarters to review letters and other material sent to the sponsors from the children.
Magda prepares and mails new sponsorship materials, helps with the translation of letters from Spanish to English, processes progress reports and children’s letters, and helps out around the office.
As Database Administrator, Suzanne helps to maintain Children Incorporated’s IT infrastructure and the internal processes that undergird and facilitate our mission to effectively serve the children at our affiliated program sites in the U.S. and around the world. Additionally, having started out as a member of the Sponsorship Team, she still enjoys finding time to help donors stay connected with the children they sponsor by sending updated child information (progress reports) and translating child letters from […]
As the Sponsorship Director, Steven serves as the primary liaison between Children Incorporated and the sponsors and contributors for the benefit of the children we serve on our program. It is his goal to address any inquiries, concerns or suggestions from our contributors and sponsors in a timely fashion so that the sponsorship experience can be a most rewarding experience. Steven also serves as the Facilities Manager for the organization which involves overseeing all facets of […]
As the Sponsorship Retention Specialist, Evllyn enjoys working with the sponsors and donors when dealing with the specific donations made for the benefit of the children. She communicates with sponsors in assisting with the paid through dates of the sponsorships along with updating credit card information which may need to be reviewed or changed in a particular sponsorship profile. She also translates letters from sponsored children from Spanish and Portuguese to English for our sponsors. […]