Shelley is the primary contact for our volunteer coordinators in the U.S. A normal day for her includes answering questions and assuaging concerns, opening mail, managing child enrollment, and contacting coordinators with sponsor inquiries. She also has the privilege of regular on-site visits with our coordinators, as well as with children enrolled in our program and their families. “During one of my visits to a school in Kentucky, a mother told me that that her […]
Chuck serves as the primary liaison between Children Incorporated and its sponsors and contributors for the benefit of children in the United States. One of his key roles is the recruitment and retention of sponsors. Customer service is the cornerstone of his job, with sponsor satisfaction as the goal – resulting in helping children in need. “It is my goal for every sponsor to have a rewarding experience when sponsoring a child in need.”
Magda prepares and mails new sponsorship materials, helps with the translation of letters from Spanish to English, processes progress reports and children’s letters, and helps out around the office.
As a member of the sponsorship team, Suzanne helps our donors stay connected with their sponsored children, primarily through updating child information (progress reports) as it is received from our on-site coordinators. She also assists with updating child photos, translating child letters, and answering sponsors’ questions by phone or email. Additionally, she helps out with some of Children Incorporated’s IT functionality. “What I love about working at CI is getting to have a front-row seat […]
Steve Mitchell is the International Division Sponsorship Manager.As sponsorship manager, he works with all sponsors but primarily those who sponsor children in Central and Latin America, Mexico and abroad. This entails answering any all questions they may have regarding their sponsorship experience. “I clearly remember stepping up to our founders door almost 20 years ago and wondering if this was the direction I wish to go. After many years, I have found Children Incorporated to be […]
Terrie handles basic accounting tasks for Children Incorporated, recording income and disbursing funds. In addition, she handles many behind-the-scenes tasks such as payroll, human resources, communication with banks, and other accounting issues. “What a joy it is to come to work each day knowing that I play some small part in helping children both locally and around the world keep their hopes and dreams alive. We hear stories almost daily about children whose lives have […]